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The Ben, Autograph Collection Hotel West Palm Beach Room photo

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Key details

About the Hotel

251 N Narcissus Avenue, West Palm Beach, 33401

Near Downtown West Palm Beach

Great

8.7

/10

4.6

4.2

Loved by The Ben, Autograph Collection guests

Rooftop Pool Bar

Dog-Friendly Policies

Unique Room Features

Free Bike Rentals

Welcome Cocktails

"Rooftop pool and bar was great. Perfect view. Great for hanging during the day and evening."

Shannon from United States

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"The location and the beautiful decor rooms were great"

Lisa from United Kingdom

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"Amazing staff and incredible location. Derrick at the front desk is an incredibly warm and personable person."

rtmayes3 from United States

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"The shuttle service that would take you and drop you off within 3 miles."

Doris from United States

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"Afternoon tea is a plus!"

Jane L from United States

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5-star waterfront boutique hotel in West Palm Beach

Property Overview

The Ben, Autograph Collection is a 208-room boutique hotel and the only waterfront hotel in West Palm Beach with a rooftop pool. Guests have access to exclusive private yacht charters and complimentary welcome cocktails on arrival. The Blue Heron Ballroom offers panoramic marina views and accommodates events for up to 300 guests.

Accommodations

Each of the 208 rooms includes air conditioning, a private bathroom with spa-inspired bath products, and a balcony with city or marina views. Select rooms feature a hidden sliding door between the bed and the shower, along with a Book Butler service that delivers curated loanable titles. The hotel provides complimentary bicycle rentals for exploring the local area.

Dining

On-site restaurants Spruzzo serves Mediterranean cuisine on the rooftop, while Proper Grit offers American fare and seafood in the lobby. Guests can order breakfast in their room with an American menu, or enjoy wine, champagne, and cocktails at the rooftop bar. The hotel also hosts evening entertainment, including live music and happy hour events.

Location & Transportation

The Ben sits on the Palm Harbor Marina, a 15-minute walk from Cityplace and 1.6 km from the Kravis Center for the Performing Arts. A complimentary electric cart shuttle from the hotel can transport guests to the Brightline station and nearby destinations. Palm Beach International Airport is 5 km away, and the hotel offers accessible parking with electric vehicle charging stations.

Amenities & Services

The hotel is pet-friendly, providing pet bowls and a designated picnic area, and includes a fitness centre with yoga classes and a heated rooftop pool open year-round. Business travellers can use the on-site professional catering and events team, meeting and banquet facilities, and fax/photocopying services. Accessibility features include braille signage, tactile signs, wheelchair access, and emergency cords in bathrooms.

Highlights

Rooftop: Heated rooftop pool with marina views

Yacht: Private yacht charters for guests

Bikes: Complimentary bicycle rentals

Events: Blue Heron Ballroom for 300 guests

Dining: Spruzzo (Mediterranean) & Proper Grit (American)

Pet: Pet-friendly with bowls and picnic area

Must-do experiences

Stroll through Clematis Street for vibrant nightlife and dining.
Try a key lime pie at The Cottage for a local dessert delight.
Visit the Norton Museum of Art for stunning exhibitions and gardens.
Explore the West Palm Beach GreenMarket for fresh local produce.
Catch a sunset at the iconic Lake Worth Pier for picturesque views.

Location: Perfect

9.7/10Review score

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Highlights from guests

DiningBreakfast Bliss

The breakfast spread featured a wide variety of delicious items, and the coffee was exceptional. Service was very attentive.

Alex from United States

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Room FeaturesSpacious Rooms

The rooms were generously sized with excellent lighting and a very comfortable bed. Decor was unique and cool.

Brenda from Canada

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Guest ParkingSeamless Arrival

The valet parking service was efficient and friendly, making our arrival and departure completely hassle-free.

Carlos from Mexico

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Spa & LeisureRooftop Oasis

The rooftop pool offered stunning views and a fantastic atmosphere, perfect for relaxing after a day out.

Diana from Australia

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Select your room type

The Ben, Autograph Collection offers a range of rooms across the Sunshine State — from double rooms to family suites — complete with breakfast, flexible cancellations, and seasonal deals for your Florida stay

Queen Room Two Queen Beds Roll Shower Mobility Access
2 persons
32 sq. feet
2 King Size Beds
Air conditioning
Heating
room details
King Room
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Heating
room details
King Room Water View Hearing Accessible
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

September 2026 - September 2027

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Check-in/ Check-out

Amenities

The Ben, Autograph Collection offers amenities for your Florida getaway, from theme park days to coastal escapes

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course
Yoga class

Guest Parking

Public parking is possible on site at true.

Services

Pet amenities available
Room service
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

The Ben, Autograph Collection Location

251 N Narcissus Avenue, West Palm Beach, 33401

Explore West Palm Beach

Local Highlights

Rosemary Square

17 minutes' walk

Shopping and entertainment hub with boutiques, restaurants, and art installations for a vibrant outing.

Norton Museum of Art

25 minutes' walk

Renowned museum featuring American, European, and Chinese art, as well as engaging exhibitions and events.

Clematis Street

17 minutes' walk

Historic street known for nightlife, dining, and live music events in a charming downtown atmosphere.

Henry Morrison Flagler Museum

10 minutes' drive

Gilded Age mansion showcasing history, architecture, and exquisite gardens, providing guided tours and events.

Palm Beach

15 minutes' walk

Relaxation or water sports options at a beautiful beach with sunbathing, swimming, and seaside dining.

West Palm Beach Escape Rooms

8 minutes' walk

Thrilling escape room challenges for friends or families, providing puzzles and adventures for all ages.

Spruzzo

3 minutes' walk

Rooftop Italian eatery serving fresh seafood and pasta with stunning views, making it ideal for couples.

Rocco's Tacos & Tequila Bar

5 minutes' walk

Vibrant atmosphere with authentic Mexican cuisine and over 200 varieties of tequila, perfect for casual gatherings.

Meyer Amphitheater

8 minutes' walk

Offers outdoor concerts and events with diverse genres, creating a lively atmosphere for families and friends.

Cuillo Centre for the Arts

8 minutes' walk

Intimate venue featuring live performances, from theater to music, enhancing the local cultural experience.

Getting around Florida

City Centre
West Palm Beach 4 min · 1000 ft
Airports
Palm Beach International (PBI) 12 min · 5.0 mi
Fort Lauderdale Executive (FXE) 97 min · 39.8 mi
Train
West Palm Beach Station 15 min · 4000 ft
Mangonia Park Station 9 min · 3.5 mi